Age Requirements: 

Minimum age: 21 years old with one year of driving experience 

Maximum age: 75 years

Young driver supplement (21-23): 12,71€ per day.

Senior driver supplement (70-75): 12,71€ per day.

International Driving License: 

Please note that, in order to proceed with a rental, your Driver's License must be written in the Roman alphabet. 

In case your domestic Driver's License is not written in the Roman alphabet, then you will have to present an International Driver's Permit, along with your license.

Payment:

In order to collect a vehicle, it is required that the main driver presents a valid credit card in their name, for the block of the excess amount. (Please note that cards without the driver's name on them, will not be accepted). Any prepaid, rechargeable or virtual credit cards - or any card on which, the relevant characters are not raised (embossed) will not be accepted.

Credit Cards

Excess:

ACCEPTED:  MasterCard, Visa

NOT ACCEPTED: American Express, Diners. Pre-paid credit cards, Laser, Maestro or Switch cards

Payments:

ACCEPTED: MasterCard, Visa

NOT ACCEPTED: American Express, Diners. Pre-paid credit cards, Laser, Maestro or Switch cards. 

Additional Driver: Additional driver cost 5€ per day (the price applies per additional driver).

Additional Equipment

• Baby seat 7,70€ per day

• Child seat 7,70€ per day

• Booster seat 7,70€ per day

• Navigation (GPS) 9€ per day

• Roof Racks Not available

Insurance:

Every car rental includes the Collision Damage Waiver (CDW) and the Theft Waiver (TW) insurance and is subject to an excess. The excess amount is between 1200€ - 1300€, depending on the car group category. Upon your arrival, you have the option to purchase from our supplier, the FDW insurance, in order to reduce the excess amount. The cost of the SCDW insurance is from 16€ - 40€, per day of rental (depending on the car group category). Please note that customer negligence is never included in the FDW.

Collision Damage Waiver (CDW) with excess amount

CDW is included in the booking cost and reduces your financial liability up to a maximum of:

• 1.200€ for car groups A, A1, AA, B1, BA

• 1.300€ for car groups D, DA, D2, D2A

ACCIDENTS  

In case of an accident or any other event (fire, theft, loss, etc.) the Lessee must:

a) notify the police authorities immediately

b) note the name/surname and addresses of eye witnesses as well as any other person involved in the aforementioned events

c) to refrain from yielding to any demands from third parties

d) to contact by telephone or by any other means the Lessor

e) to collect all relevant information from third parties and any relevant document or other evidence (i.e., pictures etc.) and send to the Lessor

f) to complete and sign the relevant declaration form (accident, etc.)

Pick-up time:

Please note that the supplier for this booking allows up to 2 hours of courtesy from the time on your rental voucher. If you do not collect your car or inform us or the supplier of a delay before this time, your booking will be cancelled by the supplier.

Drop-off time:

There is a 60-minute grace period for the return of the vehicle, in case there is a delay. After this time frame passes and you have not returned the vehicle to the station, there is going to be a charge equal to the cost of one day’s rental, according to the rates on that day.

Mileage:

Unlimited mileage.

Fuel Policy:

The vehicle's fuel tank will be provided with a certain amount of fuel during the pick-up and it is required to return the vehicle with the same amount of fuel. (Same to Same)

Out of Hours: 30€

Office hours:

·         Monday to Friday: 09:00hrs - 20:00hrs.

·         Saturday to Sunday: 09:00hrs – 16:00hrs

The out of hours fee will apply:

·         Monday to Friday from 20:01hrs to 08:59hrs. 

·         Saturday to Sunday from 16:01hrs to 08:59hrs

Damage administration fee: 75€ (+VAT)

State | Border Restrictions: 

It is not permitted to cross the borders with the rented vehicle.

Vehicle Transport in Islands: 

It is allowed to transport the rented vehicle to Gozo Island, provided that a prior agreement has been made with the station. 

Animal transportation:

In order to be able to transfer a small animal (cat, dog etc) with the rented vehicle, the animal must be inside their carrier and the owner must be present. When the car is returned to the station, reserves the right to charge for the extensive cleaning of the vehicle.

The car rental company also reserves the right to deny to serve a reservation, in case you do not comply with the above mentioned restrictions. 

Cancellation policy:

To obtain a full refund of the amount paid for a booking, the cancellation of the reservation must be made at least 48 hours before the start of your rental, through the "Review / Manage Booking" section on our website.

Car models:

The vehicles displayed and models listed are the most common vehicles used by our car rental partners. When you make your booking, you choose a car group category. We cannot guarantee that the model of the rented vehicle, will be exactly the same as the vehicle displayed on our website.

Age Requirements:

Minimum age: 23 years with one year driving experience.

Young driver supplement (21-23): 9 € per day, maximum 90 € per rental.

Senior driver fee (+75): 9 € per day , maximum 90 € per rental.

Maximum age: 75.

Please note for groups categories compact , indermidiate , people carrier , luxury , suv's  the minimun age of the driver is 25 years.

International Driving Licence:

Please note that, in order to proceed with a rental, your Driver's license must be written in the Latin alphabet.

In case your domestic Driver's License is not written in the Latin alphabet, then you will have to present an International Driver's Permit, along with your license. 

Credit Cards

Excess:

ACCEPTED: American Express, MasterCard, Visa, Diners.

NOT ACCEPTED: Pre-paid credit cards, Laser, Maestro or Switch cards, Debit cards, Cash

Payment:

ACCEPTED: American Express, MasterCard, Visa, Diners.

NOT ACCEPTED: Pre-paid credit cards, Laser, Maestro or Switch cards

Additional Driver:

Additional driver: 3 € per day, maximum 30 € per rental (price per additional driver).

Additional Equipment

• Baby seat 4 € per day (maximum 40 € per rental)
• Child seat 4 € per day (maximum 40 € per rental)
• Booster seat 4 € per day (maximum 40 € per rental)
• Navigation (GPS) 6 € per day (maximum 60 € per rental)
• Roof Racks Not available

Payment:

In order to collect a vehicle,it is required that the main driver presents a valid credit card (Visa or Mastercard) in their name, for the block of the excess amount. (Please note that cards without the driver's name on them, will not be accepted). Prepaid - rechargeable cards, virtual credit cards or any card on which, the relevant characters are not raised (embossed) will not be accepted. 

Insurance:

Every car rental includes the Collision Damage Waiver (CDW) insurance and is subject to an excess. The excess amount is between 500 € - 1200 €, depending on the car group category. Upon your arrival, you have the option to purchase from our supplier, the FDW insurance, in order to reduce the excess amount.  The cost of the FDW insurance is from 8 € - 25 €, per day of rental (depending on the car group category).

If you prefer not to take EXER's excess waiver, a safety deposit amount will be blocked from your credit card. Please note that customer negligence is never included in the FDW.

Please note that, if you decide to purchase the supplier's insurance upon your arrival, a safety deposit of 100 € will still be required to be blocked from your credit card. 

Collision Damage Waiver (CDW) with excess amount

Is included in the booking cost and reduces your financial liability up to a maximum of :

500 € for car groups A , A1, A2 , AA, B , B1 , B2 , BA , C , C1, R1

600 € for car groups D , D1 , DA 

700 € for car groups  E3 , E4 , E , G , D2

900 € for car groups E1 , E2 , RA

1200 € for car groups K , K1 , K2 , KN

*Note: A valid credit card in the name of the main driver must always be presented as guarantee for the rental.

**Please note that damages to the interior of the car (upholstery, dashboard, r/cd) as well as keys, wheel cover, antennas,etc are not covered by any insurance unless they were caused in an accident. Therefore, despite the extra insurances, our car rental partner may still reserve an amount up to 200 euro for damages that are not covered by any other insurance.

*** CDW protection does not apply beyond the rental date agreed with the pickup location. For details of this insurance, please check with the supplier upon collecting the vehicle. 

Accidents

In case of an accident or any other event (fire, theft, loss, etc.) the Lessee must:

a) notify the police authorities immediately

b) note the name/surname and addresses of eye witnesses as well as any other person involved in the aforementioned  events

c) to refrain from yielding to any demands from third parties

d) to contact by telephone or by any other means the Lessor

e) to collect all relevant information from third parties and any relevant document or other evidence (i.e. pictures etc.) and send to the Lessor

f) to complete and sign the relevant declaration form ( accident, etc.)

Pick-up time:

Please note that the supplier for this booking allows up to 2 hours of courtesy from the time on your rental voucher. If you do not collect your car or inform us or the supplier of a delay before this time, your booking will be cancelled by the supplier.

Drop-off time:

There is a 60-minute grace period for the return of the vehicle, in case there is a delay. After this time frame passes and you have not returned the vehicle to the station, there is going to be a charge equal to the cost of one day’s rental, according to the rates on that day.

Mileage:

Unlimited mileage.

Grace Period:

There is a 60-minute grace period for the return of the vehicle, in case there is a delay. After this time frame passes and you have not returned the vehicle to the station, there is going to be a charge equal to the cost of one day’s rental, according to the rates on that day.

Fuel Policy:

The vehicle's fuel tank will be provided with a certain amount of fuel during the pick-up and it is required to return the vehicle with the same amount of fuel. (Same to Same)

Out of Hours:

Office hours: 08:00-21:00.

From 21:01 - 07:59 the out of hours fee will apply.

State | Border Restrictions 

It is not permitted to cross the borders with the rented vehicle. 

In addition, it is also not permitted to cross the border and go go to the Northern side of Cyprus.with the rented vehicle. 

Vehicle Transport in Islands

Vehicles can be taken to another rental station, to other parts of Cyprus only after coordination and approval from with the first rental local station with additional cost.

Damage administration fee: 75 €

Damage Administration Fee: 75 €

Animal transportation:

In order to be able to transfer a small animal (cat, dog etc) with the rented vehicle, the animal must be inside their carrier and the owner must be present. When the car is returned to the station, reserves the right to charge for the extensive cleaning of the vehicle.

The car rental company also reserves the right to deny to serve a reservation, in case you do not comply with the above mentioned restrictions. 

Cancellation policy:

To obtain a full refund of the amount paid for a booking, the cancellation of the reservation must be made at least 48 hours before the start of your rental, through the "Review / Manage Booking" section on our website.

Car types :

The vehicles displayed and models listed are the most common vehicles used by our car rental partners. When you make your booking, you choose a car group category. We cannot guarantee that the model of the rented vehicle, will be exactly the same as the vehicle displayed on our website.

Age Requirements:

Minimum age: 23 with one year driving experience
Young driver supplement (21-22): 9 € per day, maximum 90 € per rental.
Senior driver fee (+75): 9 € per day , maximum 90 € per rental.
Maximum age: 75.

Please note for groups categories compact , indermidiate , people carrier , luxury , suv's  the driver will be have minimum age 25 .

International Driving Licence:

Please note that, in order to proceed with a rental, your Driver's license must be written in the Latin alphabet.

In case your domestic Driver's License is not written in the Latin alphabet, then you will have to present an International Driver's Permit, along with your license. 

Credit Cards

Excess:

ACCEPTED: American Express, MasterCard, Visa, Diners.

NOT ACCEPTED: Pre-paid credit cards, Laser, Maestro,, or Switch cards

Payment:

ACCEPTED: American Express, MasterCard, Visa, Diners.

NOT ACCEPTED: Pre-paid credit cards, Laser, Maestro,, or Switch cards

Additional Driver:

Additional driver: 3 € per day, maximum 30 € per rental (price per additional driver).

Additional Equipment

• Additional Driver 3 euro per /day (Per Rental 30 euro)
• Baby seat 4 euro per day (Per Rental 40 euro)
• Child seat 4 euro per day (Per Rental 40 euro)
• Booster seat 4 euro per day (Per Rental 40 euro)
• Navigation (GPS) 6 euro per/day (Per Rental 60 euro)
• Roof Racks Not available

Payment:

A major credit card (Visa or Mastercard) in the name of the main driver is required in order to collect the car. (Please note that cards without the driver's name on will not be accepted). This company will not accept prepaid, recharge or virtual credit cards - or any card on which the relevant characters are not raised (embossed).

Insurance:

Insurance includes Collision Damage Waiver (CDW) subject to an excess. Excess amount: 500 € -1200 € depend from category.  You can take the FDW to remove the excess from our supplier on collection fROM 8.00 € - 25  € (depend from the categoty) a day. If you prefer not to take EXER's excess waiver, a deposit will be blocked from your credit card. Please note that customer negligence is never included in the FDW.
Please note that if you take out the suppliers insurance on arrival you will still be required to leave a deposit of 100 € on your credit card.

Collision Damage Waiver (CDW) with excess amount

Is included in the booking cost and reduces your financial liability up to a maximum of :

500,00 Euro for car groups A , A1, A2 , AA, B , B1 , B2 , BA , C , C1, R1

600,00 Euro for car groups D , D1 , DA , E

700,00 Euro for car groups E3 , E4 ,G

900,00 Euro for car groups E1 , E2 , RA

1200,00 Euro for car groups K , K1 , K2 , KN

*Note: In case of accident, you must contact the police and report the incident immediatelly, and submit a copy of the police report, the rental agreement to the rental location. CDW protection does not apply beyond the rental date agreed with the pickup location. For details of this insurance, please check with the supplier on collection of the Vehicle

Accidents

ACCIDENTS  in case of an accident or any other event (fire, theft, loss, etc.) the Lessee agrees: a) to notify the police authorities immediately,  b) to note the name/surname  and addresses of eye witnesses as well as any other person involved in the aforementioned  events, c) to refrain from yielding to any demands from third parties, d) to contact by telephone or by any other means the Lessor, e) to collect all relevant information from third parties and any relevant document or other evidence (i.e. pictures etc.) and send to the Lessor, f) to complete and sign the relevant declaration form ( accident, etc.)

Pick-up time:

Please note that the supplier for this booking allows up to 2 hours of courtesy from the time on your rental voucher. If you do not collect your car or inform us or the supplier of a delay before this time, your booking will be cancelled by the supplier.

Drop-off time:

There is a 60-minute grace period for the return of the vehicle, in case there is a delay. After this time frame passes and you have not returned the vehicle to the station, there is going to be a charge equal to the cost of one day’s rental, according to the rates on that day.

Mileage:

Unlimited mileage.

Fuel Policy:

The vehicle's fuel tank will be provided with a certain amount of fuel during the pick-up and it is required to return the vehicle with the same amount of fuel. (Same to Same)

Out of Hours:

Office hours: 08:00-21:00.

From 21:01 - 07:59 will be charge the night fee.

State | Border Restrictions 

It is not permitted to cross the borders with the rented vehicle.

Vehicle Transport in Islands

Vehicles can be taken to another rental station, to other parts of Serbia only after coordination and approval from with the first rental local station with additional cost.

Damage administration fee:
Damage Administration Fee: 75 €.

Animal transportation:

In order to be able to transfer a small animal (cat, dog etc) with the rented vehicle, the animal must be inside their carrier and the owner must be present. When the car is returned to the station, reserves the right to charge for the extensive cleaning of the vehicle.

The car rental company also reserves the right to deny to serve a reservation, in case you do not comply with the above mentioned restrictions. 

Cancellation policy:

To obtain a full refund of the amount paid for a booking, the cancellation of the reservation must be made at least 48 hours before the start of your rental, through the "Review / Manage Booking" section on our website.

Car types :

The vehicle displayed and models listed are the most common vehicles used by our car rental partners. We cannot guarantee the make or model of the rental vehicle will be the same as the vehicle displayed on our website.

Age Requirements:

Minimum age: 23 with one year driving experience
Young driver supplement (21-22): 9 € per day , 90 € per rental
Senior driver fee (+75): 9 € per day , 90 € per rental

Please note:

• for car groups categories compact, compact special, indermidiate and suv, the minimun age of the driver is 23 years. 
• for the car groups category people Carrier,  the minimun age of the driver is 25 years. 

International Driving Licence:

Please note that, in order to proceed with a rental, your Driver's license must be in English.

In case your domestic Driver's License is not in English, then you will have to present an International Driver's Permit, along with your license. 

Credit Cards

Excess:

ACCEPTED:  MasterCard Credit card, Visa Credit card 

NOT ACCEPTED: Pre-paid credit cards, Laser, Maestro, or Switch cards , Debit cards. 

Payment: 

ACCEPTED: American Express, MasterCard Credit and Debit, Visa Credit and Debit, Cash.

NOT ACCEPTED: Pre-paid credit cards, Laser, Maestro, or Switch cards

Additional Driver:
Additional driver: 3 € per day, maximum 30 € per rental  (price per additional driver).

Additional Equipment

• Baby seat 4 € per day (maximum 40 €  per rental)
• Child seat 4 € per day (maximum 40 € per rental)
• Booster seat 4 €  per day (maximum 40 € per rental)
• Navigation (GPS) 7 € per/day (maximum 70 € per rental)
• Roof Racks Not available

Payment:
A major credit card (Visa or Mastercard) in the name of the main driver is required in order to collect the car. (Please note that cards without the driver's name on will not be accepted). This company will not accept prepaid, recharge or virtual credit cards - or any card on which the relevant characters are not raised (embossed).

Insurance:
Every car rental includes the Collision Damage Waiver (CDW) insurance and is subject to an excess. The excess amount is between 1400 € - 3000 €, depending on the car group category.  Please note that customer negligence is never included in the FDW.

Please note that the excess amount does not cover any damages underneath the main body of the vehicle and any damages on: the windows , the winderscreen , the wheels and tyres of the vehicle , the hup caps , the clutch and the antenna. 

In addition, in case you loose the car keys, the cost of the replacement is not covered by the excess amount and you will be charged accordingly.

 You will also be able to discuss in detail the insurance policy with the supplier upon your arrival.

Collision Damage Waiver (CDW) with excess amount

It is included in the cost of the rental and reduces your financial liability up to a maximum of :

 1400 € for car groups A, AA

 1600 € for car groups B, B1, B2, D, D1

 1800 € for car groups G

 2000 € for car groups D2, E1, E2

 3000 € for car group K

 *Note: The CDW protection does not apply after the expiry of the signed rental agreement

Accidents

In case of an accident or any other event (fire, theft, loss, etc.) the Renter agrees: a) to notify the police authorities and the local Station immediately,  b) to note the name/surname  and addresses of eye witnesses as well as any other person involved in the aforementioned  events, c) to refrain from yielding to any demands from third parties, d) to collect all relevant information from third parties and any relevant document or other evidence (i.e. pictures etc.) and send to the Lessor, e) to complete and sign the relevant declaration form ( accident, etc.)

Pick-up time:

Please note that the supplier for this booking allows up to 2 hours of courtesy from the time on your rental voucher. If you do not collect your car or inform us or the supplier of a delay before this time, your booking will be cancelled by the supplier.

Drop-off time:

There is a 60-minute grace period for the return of the vehicle, in case there is a delay. After this time frame passes and you have not returned the vehicle to the station, there is going to be a charge equal to the cost of one day’s rental, according to the rates on that day.

Mileage:
Unlimited mileage.

Fuel Policy:

The vehicle's fuel tank will be provided with a certain amount of fuel during the pick-up and it is required to return the vehicle with the same amount of fuel. (Same to Same)

Out of Hours: 30 €

Office hours: 07:00-23:00.

The out of hours fee will apply from 23:01hrs to 06:59hrs. 

Damage administration fee:
Damage Administration Fee: 75 €.

State | Border Restrictions 

It is not permitted to cross the borders with the rented vehicle.

Animal transportation:

In order to be able to transfer a small animal (cat, dog etc) with the rented vehicle, the animal must be inside their carrier and the owner must be present. When the car is returned to the station, reserves the right to charge for the extensive cleaning of the vehicle.

The car rental company also reserves the right to deny to serve a reservation, in case you do not comply with the above mentioned restrictions. 

Cancellation policy:
To obtain a full refund of the amount paid for a booking, the cancellation of the reservation must be made at least 48 hours before the start of your rental, through the "Review / Manage Booking" section on our website.

Car types :

The vehicles displayed and models listed are the most common vehicles used by our car rental partners. When you make your booking, you choose a car group category. We cannot guarantee that the model of the rented vehicle, will be exactly the same as the vehicle displayed on our website.

Age Requirements:

Minimum age: 23 with at least one (1) year of driving experience.
Young driver fee (21-23): 6 € per day , 60 € per rental
Senior driver fee (+73): 6 € per day , 60€ per rental

Please note: 

• for group category compact, the minimun age of the driver is 23 years. 
• For the group catgeories: indermidiate, luxury , suv's  the minimun age of the driver is 25 years.

International Driving Licence:
Please note that, in order to proceed with a rental, your Driver's license must be in English.

In case your domestic Driver's License is not in English, then you will have to present an International Driver's Permit, along with your license. 

Credit Cards

Excess:

ACCEPTED:  MasterCard Credit card, Visa Credit card

NOT ACCEPTED: Pre-paid credit cards, Laser, Maestro,Switch cards , Debit cards, Cash

Payment:

ACCEPTED: MasterCard Credit and Debit Card, Visa Credit and Debit Card, Cash

NOT ACCEPTED: Pre-paid credit cards, Laser, Maestro, Switch cards

Additional Driver:
Additional driver: 6 € per day, maximum 60 € per rental (price per additional driver).

Additional Equipment

• Baby seat 6 € per day (maximum 60 € per rental)
• Child seat 6 € per day (maximum 60 € per rental)
• Booster seat 6 € per day (maximum 60 € per rental)
• Navigation (GPS) 10 € per/day (maximum 100 € per rental)
• Snow Chains 3 € per/day (maximum 30 € per rental)
• Roof Racks Not available

Payment:
In order to collect a vehicle,it is required that the main driver presents a valid credit card (Visa or Mastercard) in their name, for the block of the excess amount. (Please note that cards without the driver's name on them, will not be accepted). This company will not accept prepaid, recharge or virtual credit cards - or any card on which, the relevant characters are not raised (embossed).

Insurance:
Every car rental includes the Collision Damage Waiver (CDW) insurance and is subject to an excess. The excess amount is between 800 € - 1500 €, depending on the car group category. Upon your arrival, you have the option to purchase from our supplier, the FDW insurance, in order to reduce the excess amount. The cost of the FDW insurance is from 10 € - 18 €, per day of rental (depending on the car group categoty) . If you prefer not to take EXER's excess waiver, a safety deposit amount will be blocked from your credit card. Please note that customer negligence is never included in the FDW.
Please note that, if you decide to purchase the supplier's insurance upon your arrival, a safety deposit, between 300 € - 650 €, will still be required to be blocked from your credit card.

The excess does not cover the loss of the car documents and car plates, the loss or badly damaged keys. The supplier will apply an administration fee of 200 € in this case of loss the documents or the plates and the client is obligated to pay 20 additional rental days fee. In loss or badly damaged keys. In this case, a fee between 250 € - 450 € (VAT included) will apply,  depending on the car group.

In addition, the excess amount does not cover any damages underneath the main body of the vehicle and any damages on: the windows , the winderscreen , the wheels and tyres of the vehicle , the hup caps , the clutch and the antenna. 

You will also be able to discuss in detail the insurance policy with the supplier upon your arrival.

Collision Damage Waiver (CDW) with excess amount

It is included in the cost of the rental and reduces your financial liability up to a maximum of :

 800 € for car groups A, AA 

 950 € for car groups B1, BA

 1050 € for car groups D, E

 1250 € for car groups E2

 1500 € for car groups K2

Full Damage Waiver (FDW)

10 € for car groups A, AA

12 € for car groups B1, BA

14 €  for car groups  D, E

18€  for car groups K2

The excess amount will be between 300 € to 650 €.  

Super Collision Damage Waiver (SCDW) 

18 € for car groups A, AA

22 € for car groups B1, BA

24 €  for car groups  D, E

30 € for car groups K2A

The excess amount will be between 200€ to 400 €. 

 *Note: The CDW protection does not apply after the expiry of the signed rental agreement

Accidents

In case of an accident or any other event (fire, theft, loss, etc.) the Renter agrees: a) to notify the police authorities and the local Station immediately,  b) to note the name/surname  and addresses of eye witnesses as well as any other person involved in the aforementioned  events, c) to refrain from yielding to any demands from third parties, d) to collect all relevant information from third parties and any relevant document or other evidence (i.e. pictures etc.) and send to the Lessor, e) to complete and sign the relevant declaration form ( accident, etc.)

Pick-up time:

Please note that the supplier for this booking allows up to 2 hours of courtesy from the time on your rental voucher. If you do not collect your car or inform us or the supplier of a delay before this time, your booking will be cancelled by the supplier.

Drop-off time:

There is a 60-minute grace period for the return of the vehicle, in case there is a delay. After this time frame passes and you have not returned the vehicle to the station, there is going to be a charge equal to the cost of one day’s rental, according to the rates on that day.

Mileage:
Unlimited mileage.

Fuel Policy: 

The vehicle's fuel tank will be provided with a certain amount of fuel during the pick-up and it is required to return the vehicle with the same amount of fuel. (Same to Same)

Out of Hours: 25 €

Office hours: 08:00hrs - 22:00hrs.

From 22:01hrs - 07:59hrs, the out of hours fee will apply.

Damage administration fee:
Damage Administration Fee: 50 €.

State | Border Restrictions 

It is permitted to cross the borders with the rented vehicle, provided that the an agreement has been made with the local station and you have provided them with all relevant information. There is an additional fee of 40 € that applies per border cross, which is payable at rental desk for authorization. For every country (exept Kosovo) a green card is required, wich can be purchased at the borders and costs 45€. Please note that it is not possible to have road assistance out of the Albanian borders.

Animal transportation:

In order to be able to transfer a small animal (cat, dog etc) with the rented vehicle, the animal must be inside their carrier and the owner must be present. When the car is returned to the station, reserves the right to charge for the extensive cleaning of the vehicle.

The car rental company also reserves the right to deny to serve a reservation, in case you do not comply with the above mentioned restrictions.   

Cancellation policy:

To obtain a full refund of the amount paid for a booking, the cancellation of the reservation must be made at least 48 hours before the start of your rental, through the "Review / Manage Booking" section on our website. 

Car types :

The vehicles displayed and models listed are the most common vehicles used by our car rental partners. When you make your booking, you choose a car group category. We cannot guarantee that the model of the rented vehicle, will be exactly the same as the vehicle displayed on our website.

Age Requirements:

Minimum age: 23 with at least one (1) year of driving experience.
Young driver fee (21-23): 10 € per day, 100 € per rental
Senior driver fee (75-80): 10 € per day, 100 € per rental

Please note for group category compact, the minimum age of the driver is 23 years. 

For the group categories: intermediate, SUV’s, people carriers the minimum age of the driver is 25 years.

International Driving License:
Please note that, in order to proceed with a rental, your Driver's license must be written in the Latin alphabet.

In case your domestic Driver's License is not written in the Latin alphabet, then you will have to present an International Driver's Permit, along with your license. 

Credit Cards

Excess:

ACCEPTED:  MasterCard Credit card, Visa Credit card

NOT ACCEPTED: Pre-paid credit cards, Laser, Maestro, Switch cards, Debit cards, Cash

Payment:

ACCEPTED: MasterCard Credit and Debit Card, Visa Credit and Debit Card, Cash

NOT ACCEPTED: Pre-paid credit cards, Laser, Maestro, Switch cards

Additional Driver:
Additional driver: 5 € per day, maximum 50 € per rental (price per additional driver).

Additional Equipment

• Baby seat 5 € per day (maximum 50 € per rental)
• Child seat 5 € per day (maximum 50 € per rental)
• Booster seat 5 € per day (maximum 50 € per rental)
• Navigation (GPS) 10 € per day (maximum 100 € per rental)
• Snow Chains 10 € per day (maximum 100 € per rental)
• Roof Racks Not available

Payment:
In order to collect a vehicle, it is required that the main driver presents a valid credit card (Visa or Mastercard) in their name, for the block of the excess amount. (Please note that cards without the driver's name on them, will not be accepted). This company will not accept prepaid, recharge or virtual credit cards - or any card on which, the relevant characters are not raised (embossed).

Insurance:
Every car rental includes the Collision Damage Waiver (CDW) insurance and is subject to an excess. The excess amount is between 1.000 € - 1.900 €, depending on the car group category.  Please note that customer negligence is never included in the FDW.

Please note that the excess amount does not cover any damages underneath the main body of the vehicle and any damages on: the windows, the windscreen, the wheels and tyres of the vehicle, the hup caps, the clutch and the antenna. 

In addition, in case you lose the car keys, the cost of the replacement is not covered by the excess amount and you will be charged accordingly.

You will also be able to discuss in detail the insurance policy with the supplier upon your arrival.

Collision Damage Waiver (CDW) with excess amount

It is included in the cost of the rental and reduces your financial liability up to a maximum of:

 1.000 € for car groups A

 1.200 € for car group B1

 1.400 € for car groups D1

 1.500 € for car group DA, E, G

 1.800 € for car groups D2

 1.900 € for car group  K2A, KN

 *Note: The CDW protection does not apply after the expiry of the signed rental agreement

Accidents

In case of an accident or any other event (fire, theft, loss, etc.) the Renter agrees: a) to notify the police authorities and the local Station immediately,  b) to note the name/surname  and addresses of eye witnesses as well as any other person involved in the aforementioned  events, c) to refrain from yielding to any demands from third parties, d) to collect all relevant information from third parties and any relevant document or other evidence (i.e. pictures etc.) and send to the Lessor, e) to complete and sign the relevant declaration form ( accident, etc.)

Pick-up time:

Please note that the supplier for this booking allows up to 2 hours of courtesy from the time on your rental voucher. If you do not collect your car or inform us or the supplier of a delay before this time, your booking will be cancelled by the supplier.

Drop-off time:

There is a 60-minute grace period for the return of the vehicle, in case there is a delay. After this time frame passes and you have not returned the vehicle to the station, there is going to be a charge equal to the cost of one day’s rental, according to the rates on that day.

Mileage:
Unlimited mileage

Fuel Policy:

The vehicle's fuel tank will be provided with a certain amount of fuel during the pick-up and it is required to return the vehicle with the same amount of fuel. (Same to Same)

Out of Hours: 25 €

Office hours:

·         Monday to Friday: 09:00hrs - 20:00hrs.

·         Saturday to Sunday: 09:00hrs – 15:00hrs

The out of hours fee will apply:

·         Monday to Friday from 20:01hrs to 08:59hrs. 

·         Saturday to Sunday from 15:01hrs to 08:59hrs.  

Damage administration fee:
Damage Administration Fee: 100 €.

State | Border Restrictions 

In order to be able to cross the borders, a prior agreement has to be made with the station and you need to fully informed them about your plans. Please note that it is permitted to visit the following countries, with an additional cost (that is payable once at the station and they will provide you with all relevant documents):

Animal transportation:

In order to be able to transfer a small animal (cat, dog etc) with the rented vehicle, the animal must be inside their carrier and the owner must be present. When the car is returned to the station, reserves the right to charge for the extensive cleaning of the vehicle.

The car rental company also reserves the right to deny to serve a reservation, in case you do not comply with the above mentioned restrictions. 

Cancellation policy:

To obtain a full refund of the amount paid for a booking, the cancellation of the reservation must be made at least 48 hours before the start of your rental, through the "Review / Manage Booking" section on our website.

Car types:

The vehicles displayed and models listed are the most common vehicles used by our car rental partners. When you make your booking, you choose a car group category. We cannot guarantee that the model of the rented vehicle, will be exactly the same as the vehicle displayed on our website.

Animal transportation:

In order to be able to transfer a small animal (cat, dog etc) with the rented vehicle, the animal must be inside their carrier and the owner must be present. When the car is returned to the station, reserves the right to charge for the extensive cleaning of the vehicle.

The car rental company also reserves the right to deny to serve a reservation, in case you do not comply with the above mentioned restrictions. 

Cancellation policy:

To obtain a full refund of the amount paid for a booking, the cancellation of the reservation must be made at least 48 hours before the start of your rental, through the "Review / Manage Booking" section on our website.

Car types:

The vehicles displayed and models listed are the most common vehicles used by our car rental partners. When you make your booking, you choose a car group category. We cannot guarantee that the model of the rented vehicle, will be exactly the same as the vehicle displayed on our website.